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Ordering Information
General ordering information
Reservations
Some European trains require an advance seat reservation. Eurail has some great resources available to help you find your way.
Payment methods
Find out which payment methods you can use to buy your Interrail Pass.
Did you order a mobile Pass?
A mobile Pass will not be delivered by physical mail, but you will receive it in your e-mail. Didn't receive yours? Get in touch with our Customer Service.
Plus
Give yourself some extra peace of mind with Plus! Upgrade to Plus and you will be eligible for a free exchange or a 100% refund if your travel plans change.
Paper pass ordering information
Delivery
Learn more about the delivery rates and the expected shipping date of your Eurail Pass order.
Refunds and exchanges
Sometimes circumstances change and you may need to return or exchange your Eurail Pass.
Pass Protection
Don’t let the loss or theft of your Eurail Pass ruin your adventure. Protect your Pass and travel with peace of mind.
★ ★ ★ ★ ★
Easiest booking ever!
Wow, easy and fast booking, payment, and reservations! Was able to search trip routes in Italy and quickly make reservations. Written language is clear and easily understood. Very impressed!
TrustPilot from Karen, Canada
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