General ordering information
Did you order a mobile Pass?
A mobile Pass will not be delivered by physical mail, but you will receive it in your e-mail. Didn't receive yours? Get in touch with our Customer Service.
Give yourself some extra peace of mind with Plus! Upgrade to Plus and you will be eligible for a free exchange or a 100% refund if your travel plans change.
Paper pass ordering information
★ ★ ★ ★ ★
Easiest booking ever!
Wow, easy and fast booking, payment, and reservations! Was able to search trip routes in Italy and quickly make reservations. Written language is clear and easily understood. Very impressed!
TrustPilot from Karen, Canada