I already bought my Pass

Before travel

• When will my Eurail Pass arrive?
• What should I do if there is incorrect information on my Pass?
• Can I return my Pass for a refund?
• How do I activate my Eurail Pass?
• How do I make seat reservations?

Traveling with a Eurail Pass

• How do I use my Pass?
• What should I do if my Pass is lost or stolen?
• Can I get compensation for train delays?
• Is it possible to extend my Eurail Pass?
• I returned my Eurail Pass after my trip. When will I receive my gift?

Using the Rail Planner App

• Where can I download the new Rail Planner App?
• How do I know if I have the new app?
• What does 'check in' mean?
• What do the lines mean on the My Trip map?
• Why is my journey split over two travel days?
• How often does the app timetable get updated?
• Do I need to be online to use the app's other features?

Seat reservations on European trains

Some trains in Europe require a seat reservation, most commonly in France, Italy, and Spain. Reservation fees are charged by the railway carriers, and are not included in your Eurail Pass.

Read all about seat reservations.